Tele Caller Outbound Sales With B2B Customer Support  | (Job Code (TSP/Jul/23/11) (Female Only)

CTC :- ₹ 1.80 Lac Per Annum + PLB ( Performance Linked Bonus / Incentive)

Job Overview

We are also interested in hiring a dedicated and hard-working individual as a Tele caller to join our sales Department.

Your main goal is to boost our sales by reaching out to our existing Travel Agents Data Base as well as potential customers. As a Tele caller, you are responsible for handling sales over the phone entirely. You are also responsible for solving questions in regard to the product or service provided by the company.

In addition to this, you should collect desired information from the clients and maintain healthy relations with them. You are required to understand the customer’s requirements and demands and close the sales deal efficiently. You are also required to write down important information provided by the customer and follow up with them on a regular basis.

As an ideal candidate, you should be an excellent communicator along with convincing abilities. Great report writing skills, amazing negotiation skills, and phenomenal telephone etiquette are essential for this position.

If you are ready to take up these duties and responsibilities of Tele caller, then send your updated resume / CV @ career@jm-jejs.com with your last withdrawn salary with above Job Code  . We will love to hear & meet you  .

Number of Post Available :- 3

  1. West Bengal : 03 (Positions ) ( Kolkata Only ) ( 02 Days from Office & 04 Days Work From home ) Six Days with Weekly Roasters & Fixed Timing 11AM -19:30 PM

Eligibility

  • Work experience minimum with 3 to 4 years as a Tele caller, Telemarketer, or a similar role in the Sales Department. ( Added Advantage from Travel & Hospitality Sales) 
  • High school diploma or equivalent.( Higher Secondary from State or Central Board School ) with excellent savvy in computer/ Internet  & MS Office ( Excel ,Word & Outlook Email ) .
  • Must have Latest Android (2020 onwards ) 4G Phone with 01 Slot Sim Free ( Company Sim Card will be Provided to Tele Caller)
  • Must  have laptop with minimum window 10 operating system at home with favourable office atmosphere for working ambience in Tele Caller’s home.
  • Must be fluent in Hindi ,English & Bengali in speaking & writing
  • Good proper Typing Skills & Speed
  • Exceptional oral and written communication skills.
  • Professional certification sales and marketing will be an advantage.
  • Great interpersonal skills.
  • Strong organizational skills.
  • Ability to work in a team or individually as and when required.
  • Ability to manage and handle multiple tasks.
  • Outstanding problem-solving skills.
  • Exceptional attention to detail.
  • Hard-working individual.
  • Good time management abilities.
  • Strong decision-making skills.
  • Ability to tolerate stress and pressure.

Responsibilities / KRA

  • Successful previous experience as a tele caller , consistently meeting or exceeding targets as a sales closer
  • Cold Call & Contacting to Company’s Travel Agent Data Base & prospective customers using predefined scripts to Generate Leads .
  • Answering phones for called back follow up call  and explaining the product and services for Lead generation & Close the Sales .
  • Maintaining the database of the customers on a regular basis from  various sources
  • Obtaining customer information and other relevant data while online help to prospect customer to close the sales 
  • Resolving queries and issues related to the products and services.
  • Making recordings of all the sales phone calls and sales deals by tele caller phone .
  • Maintaining G Drive Excel Sheet to Calling Management